Privacy Policy

Your privacy is important to us. This Privacy Policy explains how One Connect Solutions collects, uses, and protects your information.

Last updated: September 29, 2025

Introduction

One Connect Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our analytics platforms, websites, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

Personal Information: When you register for our services, contact us, or use our platforms, we may collect personal information such as your name, email address, phone number, job title, and company information.

Usage Data: We automatically collect information about how you use our services, including your IP address, browser type, operating system, access times, and pages viewed.

Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Analytics Data: We collect aggregated and anonymized data about how our platforms are used to improve our services and develop new features.

2. How We Use Your Information

Service Delivery: To provide, maintain, and improve our analytics platforms and related services.

Communication: To respond to your inquiries, provide customer support, and send important service updates.

Personalization: To customize your experience and provide relevant content and recommendations.

Analytics: To analyze usage patterns, optimize performance, and develop new features and services.

Compliance: To comply with legal obligations and protect our rights and the rights of our users.

3. Information Sharing and Disclosure

Service Providers: We may share information with trusted third-party service providers who assist in operating our business and providing services to you.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or the rights and safety of others.

Consent: We may share information with third parties when you have given us explicit consent to do so.

4. Data Security

Encryption: We use industry-standard encryption to protect data in transit and at rest.

Access Controls: We implement strict access controls and authentication measures to protect your information.

Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Employee Training: Our employees receive regular training on data protection and privacy best practices.

Incident Response: We have comprehensive incident response procedures to address any potential security breaches.

5. Your Rights and Choices

Access: You have the right to access the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete personal information.

Deletion: You may request that we delete your personal information, subject to certain legal obligations.

Portability: You have the right to receive your personal information in a portable format.

Opt-out: You can opt out of certain communications and data processing activities.

Cookie Management: You can manage cookie preferences through your browser settings.

6. International Data Transfers

Global Operations: As we operate globally, your information may be transferred to and processed in countries other than your country of residence.

Safeguards: We implement appropriate safeguards to ensure that your information receives adequate protection during international transfers.

Legal Frameworks: We comply with applicable legal frameworks for international data transfers, including Standard Contractual Clauses and adequacy decisions.

7. Children's Privacy

Age Restrictions: Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16.

Parental Notice: If we become aware that we have collected personal information from a child under 16, we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

Notification: We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

Effective Date: Changes will become effective on the date specified in the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

privacy@oneconnectsolutions.com

Mail

One Connect Solutions
Privacy Officer
123 Business Ave, Suite 100
Business City, BC 12345

Data Protection Officer: For inquiries related to GDPR compliance or other data protection matters, please contact our Data Protection Officer at dpo@oneconnectsolutions.com.

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